Module 1: Consumer Privacy and Regulation P – Purpose and Scope (Awareness-Level)
Introduces consumer privacy concepts and Regulation P at a high level.
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Banking & Finance
30m
Consumer Privacy and Data Protection (Reg P)
This course provides banking, insurance, and financial services staff with an awareness-level understanding of consumer privacy and data protection expectations, focusing on Regulation P (privacy of consumer financial information) in practical, day-to-day terms.
What this course covers
- It is not legal advice and does not replace institution-specific policy or counsel.
- The purpose of consumer privacy rules and Regulation P in protecting customer financial information.
- Core concepts: nonpublic personal information, privacy notices, and limits on sharing.
- Everyday behaviors that support privacy and data protection at the front line and in back-office roles.
- How to respond to customer questions, requests, and concerns related to privacy at an awareness level.
- Scenario-based examples showing good and poor privacy practices.
Modules
Module 2: Nonpublic Personal Information and Privacy Notices (Awareness-Level)
Covers the basic concepts of nonpublic personal information and privacy notices.
Module 3: Everyday Privacy Behaviors – Access, Sharing, and Conversations
Focuses on daily behaviors that protect consumer privacy.
Module 4: Handling Customer Information – Documents, Screens, and Devices
Addresses practical aspects of handling customer information across documents, screens, and devices.
Module 5: Customer Questions, Requests, and Preferences (Awareness-Level)
Covers how staff should respond to customer questions and requests related to privacy, at an awareness level.
Module 6: Red Flags – Potential Privacy and Data Protection Issues
Introduces awareness-level red flags that may indicate privacy or data protection concerns.
Module 7: Escalation, Incident Awareness, and Reporting
Explains, at an awareness level, how staff should handle suspected privacy or data incidents.
Module 8: Privacy Culture and Continuous Learning
Emphasizes privacy and data protection as part of a broader culture and ongoing learning.
Course features
SCORM 1.2 or 2004
Audio Narration
Captions
Transcript
Knowledge Checks
Locked Navigation
Post-Assessment
Certificate
Frequently asked questions
Who should take Consumer Privacy and Data Protection (Reg P)?
This course provides banking, insurance, and financial services staff with an awareness-level understanding of consumer privacy and data protection expectations, focusing on Regulation P (privacy of consumer financial information) in practical, day-to-day terms.
How long does the course take?
About 30 minutes, delivered across 8 modules with knowledge checks.
What does the course cover?
It is not legal advice and does not replace institution-specific policy or counsel; The purpose of consumer privacy rules and Regulation P in protecting customer financial information; Core concepts: nonpublic personal information, privacy notices, and limits on sharing; Everyday behaviors that support privacy and data protection at the front line and in back-office roles; How to respond to customer questions, requests, and concerns related to privacy at an awareness level; Scenario-based examples showing good and poor privacy practices.
Do learners receive a certificate?
Yes. The course issues a certificate on completion. It ships SCORM 1.2 or 2004 with audio narration, captions, transcript, and runs on the Provisant learning platform.
How much does it cost?
$5 per user per course per year. Annual billing saves 20%. Any course in the catalog can be added to a plan.