Module 1: AI Is a Drafting Partner—Not a Source of Truth
Establish the correct mental model for generative AI. Learners distinguish between AI’s ability to generate plausible language and its ability to provide accurate, complete, current, and context-appropriate information.
Module 2: Spotting Hallucinations and Other Red Flags
Learners practice recognizing signals that an AI response needs more scrutiny. The emphasis is on useful detection habits, not assuming every error will be obvious.
Module 3: Classify the Risk Before You Verify
Learners use a simple risk matrix to decide when a quick check is enough and when expert review is mandatory.
Module 4: Verify Facts, Numbers, Quotes, and Citations
This module turns fact-checking into a repeatable process. Learners verify the underlying claim—not merely whether AI provided a plausible link.
Module 5: Improve the Prompt Before the Review Starts
Better inputs reduce, but do not eliminate, verification work. Learners create structured prompts that constrain AI to the business context, request uncertainty disclosure, and require sources where appropriate.
Module 6: Review Business Documents and Communications
Learners apply the verification workflow to client emails, proposals, SOPs, marketing copy, research briefs, reports, and presentation content.
Module 7: Protect Sensitive Data and Use Approved Sources
Accurate output is not enough if the workflow exposes confidential information. Learners establish practical data boundaries and safer ways to use AI with business materials.
Module 8: Build a Human-in-the-Loop Quality System
The final module turns individual verification habits into a lightweight operating system that a small business can sustain without slowing work to a halt.