Module 1: Find the Right Workflows to Automate
Learners identify repetitive, rules-based work that is suitable for automation and avoid automating high-risk, unclear, or infrequent processes first.
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This course teaches small-business owners, solo consultants, and small teams how to identify, design, test, and manage no-code AI automations for the repetitive work that slows growth and service delivery. Using Zapier, Make, and n8n as practical examples, learners build human-controlled workflows for lead routing, invoice follow-up, client communication, task handoffs, and content scheduling—without needing to write code.
Learners identify repetitive, rules-based work that is suitable for automation and avoid automating high-risk, unclear, or infrequent processes first.
Learners document the current manual process so an automation reflects the business’s actual rules, data, owners, exceptions, and desired outcome.
Learners evaluate the strengths, constraints, costs, access requirements, and operating implications of major no-code workflow tools.
Learners create a workflow that captures leads, checks required information, routes the record to the right place, alerts the right person, and prepares an approved first follow-up.
Learners create support workflows around invoices and payment status without giving automation authority over pricing, collections decisions, or sensitive client communications.
Learners add AI for classification, extraction, summarization, and draft generation while defining boundaries that prevent hallucinations, data leakage, and unauthorized actions.
Learners automate the movement of approved content and work updates across calendars, task boards, file storage, and communication tools while preserving editorial and client-approval controls.
Learners establish an operating system for reliable automation, including test data, failure alerts, access controls, workflow documentation, performance review, and a controlled scale-up plan.
This course teaches small-business owners, solo consultants, and small teams how to identify, design, test, and manage no-code AI automations for the repetitive work that slows growth and service delivery.
About 30 minutes, delivered across 8 modules with knowledge checks.
Automation Opportunity Scorecard; Workflow Map and Trigger-Action Specification; Lead-Routing Automation Blueprint; Invoice Follow-Up Automation Blueprint; Human-Approval and Exception Rules Template; Automation Test Plan and Monitoring Checklist; Workflow Documentation Template.
Yes. The course issues a certificate on completion. It ships SCORM 1.2 or 2004 with audio narration, captions, transcript, and runs on the Provisant learning platform.
$5 per user per course per year. Annual billing saves 20%. Any course in the catalog can be added to a plan.