Module 1: Why Cybersecurity Awareness Matters for SMBs
This module introduces cybersecurity awareness as a business requirement rather than a technical side issue. It connects employee actions to operational continuity, customer trust, regulatory expectations, and organizational risk management.
Module 2: Phishing Fundamentals
This module explains how phishing attacks work and why they remain one of the most common and effective threats against SMBs. Learners practice spotting suspicious messages across email, SMS, and workplace communication tools by using behavior-based warning signs rather than technical jargon.
Module 3: Email Security and Safe Inbox Habits
This module focuses on daily habits that help employees use email safely and consistently. It turns policy into action by teaching learners how to inspect messages, handle attachments, verify requests, and escalate suspicious emails appropriately.
Module 4: Social Engineering and Impersonation Attacks
This module covers human-centered manipulation tactics, including pretexting, impersonation, executive fraud, and urgent payment requests. It is especially relevant for SMBs, where employees often wear multiple hats and may act quickly on requests involving money, data, or access.
Module 5: Password Protection and MFA
This module teaches learners how to create, store, and manage passwords safely while reinforcing the role of multi-factor authentication in protecting work accounts. It supports practical account-protection behaviors that reduce the likelihood and impact of unauthorized access.
Module 6: Recognizing a Possible Attack
This module helps learners recognize signs that something may already be wrong, such as unusual login prompts, suspicious account behavior, unexpected system activity, or customer reports of odd communication. It emphasizes that early recognition can reduce damage and response time.
Module 7: Reporting Suspicious Activity and Incidents
This module teaches the exact behaviors employees should follow when reporting phishing attempts, social-engineering incidents, or suspected compromise. It supports formalized procedures and helps organizations show that employees were trained not only to identify threats but also to act correctly.
Module 8: Compliance Behaviors and Final Review
This final module reinforces the course’s core behaviors and ties them back to compliance, annual certification, and ongoing reinforcement. It prepares learners to complete a final assessment and gives organizations a defensible record of completion within the LMS.